Frequently Asked Questions
Everything you need to know about our healthy ceramic nonstick cookware.
What makes GreenPan cookware different from traditional nonstick pans?
GreenPan uses Thermolon™, a healthy ceramic nonstick coating derived from sand. Unlike traditional coatings, it is free of PFAS, PFOA, lead, and cadmium, ensuring no toxic fumes are released even if overheated.
Is GreenPan cookware dishwasher safe?
While many of our collections are dishwasher safe, we recommend hand washing with a soft sponge and soapy water to maintain the nonstick performance and life of the ceramic coating.
Can I use metal utensils on my ceramic nonstick pans?
To preserve the longevity of your cookware, we recommend using silicone, plastic, or wooden utensils. While some of our advanced collections are metal utensil safe, nylon or wood will always provide the best care.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Do GreenPan products work on induction stovetops?
Yes, many of our collections feature Magneto™ induction technology, which provides excellent base stability and ensures high performance on all stovetops, including induction, gas, and electric.